Contact Us
Get help now — day or night
Water damage is an emergency, so the fastest way to reach us is by phone. Crews dispatch 24/7 across the US, and your inspection and estimate are free.
Last reviewed and updated July 2026
How to reach us
Call 24/7
Fastest for an active emergency
(888) 217-7423Live dispatch, every day of the year — including nights, weekends and holidays.
For non-urgent questions
help@floodguardpros.comWe reply within one business day. For an active water emergency, please call instead — every hour counts.
What to expect when you call
A few quick questions
Where the water is, roughly how much, and what you think caused it — so we can match you with the right crew.
A fast connection
We connect you with a vetted, IICRC-certified restoration company that serves your area and can respond quickly.
An on-site inspection
The crew assesses the damage on-site, explains the scope, and gives you an estimate — with no obligation.
Where we help
FloodGuard Pros connects homeowners with restoration crews in major metros and communities across the United States, including Houston, Dallas, Chicago, Phoenix, Atlanta, Miami, Denver and Tampa — and many more. If you have water damage, call and we'll find help near you.
We connect you with crews for every kind of water emergency: water damage restoration, flood damage, storm damage, sewage cleanup, mold remediation, water mitigation and ceiling water damage.
Before you call, if it's an emergency
If there's any risk to life — a gas leak, an electrical hazard in standing water, or a ceiling at risk of collapse — call 911 or your utility company first. Once everyone is safe, call us to get the water out and the drying started.
Standing water damages your home by the hour
Call (888) 217-7423Why the first call matters
The first-hour match — water damage is priced by the hour it sat, not by the hour you called
Standing water stops being the problem within a day. What it leaves behind — saturated drywall, wet insulation, a subfloor that keeps giving moisture back into the room — is what the invoice is actually made of, and it grows while the house looks calm.
That is not a failure of homeowners who waited. It is how the trade is arranged: you call a company, it comes when its schedule allows, and the clock keeps running in between. Our line is open every day of the year, and the call reaches an independent licensed and insured restoration company that covers your area now rather than tomorrow. We do not do the work ourselves — we are paid for the introduction, which is set out in how we make money.
Two things decide what this costs, and both are settled in the first hours. Moisture readings and photographs taken before anything is torn out are what an adjuster later accepts or disputes, and mold needs only a day or two of damp material to start. Neither waits for an appointment. And if the water came from outside — a river, a storm surge, groundwater — say so on the call. That is flood, a separate policy that a homeowners policy does not cover, and you should hear it from us before anyone arrives rather than after.