About Us
Fast, trustworthy help when water strikes
FloodGuard Pros connects homeowners with vetted, IICRC-certified restoration crews — 24 hours a day, across the United States.
Last reviewed and updated July 2026
Water damage doesn't wait for business hours, and neither should help. FloodGuard Pros exists to get a qualified crew to your door fast — at the moment a burst pipe, flood or storm turns your home upside down.
What we do
FloodGuard Pros is a referral and connection service, not a restoration contractor. When you call, we connect you with an independent, licensed and insured restoration company that serves your area and can respond quickly. You get the speed and reach of a national network with the accountability of local, certified professionals.
Our focus is the emergency itself: water extraction and mitigation, structural drying, mold prevention, sanitizing and the rebuild that follows. Whatever let the water in — a burst pipe, a storm or flood, a sewage backup or a slow ceiling leak — we help you reach the right crew, quickly.
Why homeowners trust us
Speed when it matters
Water damage worsens by the hour and mold can begin within 24–48 hours. Our crews dispatch 24/7, so extraction and drying start fast.
Certified, vetted crews
We work with companies that follow IICRC restoration standards and carry proper licensing and insurance — not whoever answers the phone first.
Insurance-friendly
Crews document moisture readings, photograph the damage and write adjuster-ready reports, so your claim is supported from the start.
Our standards
The guidance across this site is written and reviewed by people who understand restoration, and it references the standards the industry actually follows: the IICRC S500 (water) and S520 (mold) standards, plus public guidance from the US EPA, CDC and FEMA. You can read more about how we produce and check our content on our editorial standards page.
A note on how we operate
Because FloodGuard Pros connects you with independent contractors rather than performing the work ourselves, the licensed restoration company that handles your job is responsible for the work, pricing and any warranties. We're transparent about this so you always know who you're hiring. For anything life-threatening — a gas leak, an electrical hazard or a structural collapse risk — call 911 or your utility first.
Get help now
If you have water where it shouldn't be, the fastest thing you can do is call. Inspections and estimates are free and carry no obligation.
24/7 emergency dispatch across the US
Call (888) 217-7423Why the first call matters
The first-hour match — water damage is priced by the hour it sat, not by the hour you called
Standing water stops being the problem within a day. What it leaves behind — saturated drywall, wet insulation, a subfloor that keeps giving moisture back into the room — is what the invoice is actually made of, and it grows while the house looks calm.
That is not a failure of homeowners who waited. It is how the trade is arranged: you call a company, it comes when its schedule allows, and the clock keeps running in between. Our line is open every day of the year, and the call reaches an independent licensed and insured restoration company that covers your area now rather than tomorrow. We do not do the work ourselves — we are paid for the introduction, which is set out in how we make money.
Two things decide what this costs, and both are settled in the first hours. Moisture readings and photographs taken before anything is torn out are what an adjuster later accepts or disputes, and mold needs only a day or two of damp material to start. Neither waits for an appointment. And if the water came from outside — a river, a storm surge, groundwater — say so on the call. That is flood, a separate policy that a homeowners policy does not cover, and you should hear it from us before anyone arrives rather than after.